French-Speaking Customer Service – Braga, Portugal (Paid Training & Relocation)

French-speaking role in Braga, Portugal. €930 per month (gross). Relocation support included. At a glance Location: Braga, Portugal Work model: On-site Languages: French Salary: €930 per month (gross) Start: 22 Oct Relocation: supported — details below Perks worth knowing about Private Health Cover About the role The Customer Service Advisor handles customer enquiries for a leading European e-commerce distributor, supporting customers with orders, deliveries, returns, exchanges and product availability. The role focuses on providing accurate information, resolving complaints and coordinating with internal teams and logistics partners to ensure efficient solutions. In short: Customer Support + Order & Delivery Management + Problem Solving + E-commerce Monday to Saturday - 08:00 to 17:99 Days Off - Sunday and one rotational day What you'll do The Customer Service Advisor handles customer enquiries for a leading European e-commerce distributor, supporting customers with orders, deliveries, returns, exchanges and product availability. The role focuses on providing accurate information, resolving complaints and coordinating with internal teams and logistics partners to ensure efficient solutions. In short: Customer Support + Order & Delivery Management + Problem Solving + E-commerce Monday to Saturday - 08:00 to 17:99 Days Off - Sunday and one rotational day What we're looking for Native or fluent in French (C2) with strong written and verbal skills Fluent in English (minimum B2) to work with internal teams and systems Strong customer service and communication skills Confident telephone and email communication Salary €930 per month (gross) Benefits Up to 95€ per month productivity bonus Food allowance (7,63€ per working day) Health insurance since day 1 upon monthly payment (but the candidates need to already have NIF and NISS, if not, they first need to take care of it, as this data is mandatory to enroll them in health insurance). Free after 6 months of contract Relocation support Please note that candidates must already be residing in Portugal, as relocation is not offered for this remote position Why Portugal? Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting. How the process works Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move From application to starting on the ground usually takes around five weeks. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.