French-speaking Customer Support Advisor – Lisbon, Portugal (Paid Training)

French-speaking role in Lisbon, Portugal. €1,050 per month (gross). Relocation support included. At a glance Location: Lisbon, Portugal Work model: On-site Languages: French Salary: €1,050 per month (gross) Start: 26/10, 9/11, 23/11 Relocation: supported — details below Perks worth knowing about Private Health Cover Meal Allowance Paid Training About the role CloserHire is partnering with a leading global customer experience provider to recruit a French-speaking Customer Support Advisor for their technical support team in Lisbon. This role focuses on assisting users with in-vehicle navigation and multimedia systems for a renowned car manufacturer, offering you the chance to work with innovative technology in a multicultural environment. As a Customer Support Advisor, you will be the first point of contact for users of in-car multimedia and navigation systems. What you'll do Handling customer inquiries via phone and email regarding navigation systems such as R-Link, TomTom Live Carminat, and Medianav. Providing technical support and responding to service requests and complaints with accuracy and empathy. Logging customer issues in our client to ensure efficient internal communication, particularly for fault diagnostics. Participating in a comprehensive 15-day training program (remote to start) covering company tools, products, and communication techniques. Maintaining high levels of service quality and adhering to internal performance standards. Initially working from home with a transition to the company’s Lisbon office when required What we're looking for Fluency in French (spoken and written) and basic English. Excellent communication and problem-solving skills. Comfortable with customer interaction via phone and email. Basic technical aptitude and ability to learn new software systems (e.g., our client). A collaborative mindset and willingness to work in a structured, performance-driven environment. Flexibility to work 40 hours per week on a rotating Monday–Friday schedule (07:00–18:00). Previous customer service experience is a plus but not mandatory Salary €1,050 per month (gross) Note how the two figures work: the lower one already has accommodation deducted, because the company provides the room. You are not comparing a lower salary — you are comparing a salary with rent already paid. Benefits Full-time contract with long-term career development opportunities. 15 working days of paid training covering all essential tools and processes. Health insurance from the first day of your contract. Meal allowance via a prepaid card usable in restaurants, cafés, and supermarkets. Relocation support available, including benefit-in-kind housing options for selected candidates. Access to modern office facilities, including lounges, cafeterias, and team collaboration spaces in central Lisbon Relocation support permanent accomodation provided - check project files in drive Why Portugal? Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting. How the process works Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move From application to starting on the ground usually takes around five weeks. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.