IT Supervisor

We are seeking an experienced IT Supervisor to manage a remote team responsible for technology training, application assistance, system preparedness, and end-user support. This position is well suited for a hands-on leader who understands healthcare technology, has experience delivering training, and can help maintain reliable systems, accurate data, and regulatory compliance in a fast-moving environment. Primary Responsibilities Supervise, mentor, and develop a remote team of IT training and application support professionals Coordinate the creation, implementation, and delivery of technology and healthcare application training Help maintain application performance, system readiness, data quality, and compliance standards Collaborate with department leaders and cross-functional partners to ensure support and training initiatives meet business needs Develop and enhance training resources, process documentation, workflows, and support guidelines Track team productivity, coordinate schedules, assign responsibilities, and manage competing priorities Build a customer-focused support environment centered on ownership, teamwork, and ongoing improvement Confirm that technical support practices comply with healthcare regulations, privacy requirements, and internal policies Minimum Qualifications High school diploma or equivalent with a minimum of two years of experience in IT operations Current HIPAA compliance training or credential Solid understanding of healthcare applications, IT processes, data accuracy, and effective training methods Experience coordinating teams, balancing priorities, and supporting employees in a remote environment Excellent communication, organizational, documentation, and troubleshooting abilities Ability to work effectively with clinical, operational, and technical stakeholders