Arabic-Speaking B2B Advertising Support – Lisbon, Portugal (14 Salaries a Year)

Arabic-speaking role in Lisbon, Portugal. €920 per month × 14 salaries (gross). At a glance Location: Lisbon, Portugal Work model: On-site Languages: Arabic Salary: €920 per month × 14 salaries (gross) Start: 19/11 Relocation: not offered for this role Perks worth knowing about 14 Salaries a Year Private Health Cover Paid Training About the role CloserHire is partnering with a global leader in digital advertising solutions to recruit a Arabic-Speaking B2B Advertising Support Specialist for their team in Lisbon. In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience. What you'll do Handle end-to-end troubleshooting for advertising products via email and chat. Diagnose issues related to campaigns, platform tools, and product features. Drive query resolution by collaborating with internal Product, Operations & Engineering teams. Provide timely, accurate updates to ensure high customer satisfaction. Identify opportunities to improve the user experience from day one. Ensure service quality by meeting productivity, SLA, and case-handling standards. Educate advertisers on features, best practices, and common issue types. Maintain proactive, professional communication throughout the case journey. Share insights, trends, and feedback to support continuous improvement What we're looking for Native or C2 level Arabic-Speaking B2B Advertising Support Specialist, plus good English (around B2). Some experience with online campaigns or digital marketing — you don’t need to know everything, just be comfortable with the basics. Familiarity with social media platforms and interest in online advertising. Previous experience in customer support or a contact center is a plus, but not mandatory. Comfortable analyzing issues, problem-solving, and paying attention to detail. Ability to work both independently and as part of a collaborative team. A degree in Marketing or a related field is helpful but not required — practical experience also counts. A proactive, customer-focused mindset and willingness to learn Salary €920 per month × 14 salaries (gross) Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home. Benefits Full-time employment with comprehensive, fully paid training. Monday to Sunday | 07:00–19:00 Attractive base salary Relocation support package to help you settle into life in Lisbon Private health insurance and other benefits Opportunity to work for a globally recognized brand and enhance your CV A vibrant and multicultural work environment Modern office in central Lisbon, easily accessible and well-equipped Why Portugal? Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting. How the process works Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move From application to starting on the ground usually takes around five weeks. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.