Customer Support Officer (Japanese) – Japan (Relocation Package)

Japanese-speaking role in Japan (remote). $2,000 per month. At a glance Location: Japan (remote) Work model: Remote Languages: Japanese Salary: $2,000 per month Start: ASAP Relocation: not offered for this role About the role A customer support role within the FX/CFD industry focused on assisting Japanese-speaking clients throughout their trading journey. The position involves account support, platform guidance, back-office assistance, technical troubleshooting, and coordination with internal departments to ensure an excellent client experience. . This is now mandatory requirement Model: Remote (Japan) Working Schedule: 08:00–17:00 or 09:00–18:00 JST In short: Customer support + FX/CFD trading platforms + Japanese-speaking clients What you'll do A customer support role within the FX/CFD industry focused on assisting Japanese-speaking clients throughout their trading journey. The position involves account support, platform guidance, back-office assistance, technical troubleshooting, and coordination with internal departments to ensure an excellent client experience. . This is now mandatory requirement Model: Remote (Japan) Working Schedule: 08:00–17:00 or 09:00–18:00 JST In short: Customer support + FX/CFD trading platforms + Japanese-speaking clients What we're looking for Native Japanese and fluent in English (B2+) University or College degree Previous call center experience will be considered as an advantage Strong customer service and communication skills Computer literate with MS Office and CRM systems Based in Japan with ability to move for 3 mo period to Cyprus for the training Salary $2,000 per month How the process works Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move From application to starting on the ground usually takes around five weeks. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.