German-Speaking Customer Service – Plovdiv, Bulgaria (Relocation Package)

German-speaking role in Plovdiv, Bulgaria. €1,200 – €1,400 per month (gross). At a glance Location: Plovdiv, Bulgaria Work model: On-site Languages: German Salary: €1,200 – €1,400 per month (gross) Start: 27/10 Relocation: not offered for this role Perks worth knowing about Meal Allowance About the role CloserHire is partnering with a leading customer service provider to recruit German-speaking Customer Service & Sales Advisors for a new telecommunications project in Plovdiv, Bulgaria. This role combines customer support and sales, with approximately 90% phone-based support and 10% email communication. You’ll assist German-speaking customers with their telecommunications services while identifying opportunities to recommend additional products and solutions. What you'll do Support German-speaking customers primarily via phone, with some email communication Handle customer questions related to telecommunications products and services Understand customer needs and provide suitable solutions Identify sales opportunities and recommend relevant additional products Resolve enquiries professionally while achieving quality and sales targets Complete an initial 9-week training programme, Monday to Friday from 09:00–17:30 After training, work rotating shifts between 09:00 and 21:00; Sundays are generally off, with occasional Saturday shifts Opportunity to move to a hybrid working model from the 6th month, subject to performance What we're looking for German B2–C1, both written and spoken Strong communication and customer service skills Comfortable handling a high volume of telephone interactions Commercial mindset and confidence identifying sales opportunities Customer-focused, proactive, and solution-oriented Good computer skills and ability to learn new systems Previous customer service, sales, or contact centre experience is an advantage Ability to work on-site in Plovdiv, Bulgaria Salary €1,200 – €1,400 per month (gross) Bulgaria applies a flat 10% income tax, and living costs in Sofia, Plovdiv and Varna run well below Western European levels — the take-home goes considerably further than the headline figure suggests. Benefits Competitive base salary starting bonus for the first 3 months, payable from the first full month of employment Uncapped sales commission, averaging approximately €1,000 gross/month, with significantly higher earning potential for top performers €100 net/month meal vouchers Comprehensive 9-week training programme Stable employment within a new telecommunications project Potential for hybrid work from the 6th month Professional development and career growth opportunities Why Bulgaria? Bulgaria is one of the best-value moves in Europe right now — city living at a fraction of Western European costs, an established international community, and a flat 10% income tax. How the process works Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move From application to starting on the ground usually takes around five weeks. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.