Italian-Speaking Insurance Company Customer Re – Lisbon, Portugal [173]

1000€ x 14 — plus 14 Salaries a Year, Accommodation Provided, Private Health Cover. Insurance Company Customer Representative – Italian Speaker in Lisbon, Portugal. What you'll actually take home 1000€ x 14 Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home. The perks, in full 14 Salaries a Year Accommodation Provided Private Health Cover Paid Training Everything else in the package You also get full-time position with indefinite contract, on-site role in a central Lisbon location, full paid training to prepare you for the role, performance-based incentives and bonus opportunities, referral bonus program for recommending new colleagues, and access to career development programs, language courses, and learning platforms A dynamic, multicultural work environment with growth potential. The job itself CloserHire is partnering with a global leader in customer experience and technology solutions to recruit a Italian-speaking Customer Service Representative for an insurance-related project in Lisbon, Portugal. In this role, you’ll support clients in managing their insurance policies, handling inquiries, claims, and policy changes while ensuring a smooth and professional customer experience. This is a fantastic opportunity to be part of a multicultural team and work in a fast-paced, supportive Day to day that means handle incoming calls and chats from customers with inquiries about their insurance policies, process service requests in the client’s policy administration system, compose and send responses to emails and letters, including contract documents and policy information, conduct indexation and electronic archiving using internal document management tools, manage requests for policy changes, including updating payment methods, support customers with claims submissions and policy cancellations, and maintain a high level of service quality and meet client-specific performance targets. What you need to bring Eligible to work in Portugal Proactive and motivated to maintain a high standard of performance Comfortable working in a team-oriented environment Professional, diplomatic, and solution-oriented approach to handling customer queries Strong written and verbal communication skills Previous experience in customer service is considered an advantage Native-level fluency in Italian (C2) and proficient in English (B2) Moving there To get you on the ground: accomodation for candidates outside of Portugal - Room in company apartment in Lisbon for 12 months for a fixed cost of 280EUR, deducted from salary. Inside, portugal - only available if candidates are coming directly from a competitor Health, insurance since day 1 for small amount, free after 6 months, and notes: Monday to Friday (including bank holidays): 07:30 AM to 08:00 PM (Rotational shifts) Days Off: Weekends. Life in Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. Next steps Send us your CV and we will come back to you either way A relaxed 30-minute conversation to check the role genuinely fits The company's own interview stage Offer and contract — we stay involved through paperwork and arrival Around five weeks from applying to your first day on the ground. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.