English-Speaking AI Customer Support Specialist – Lisbon, Portugal (Shift Work)

English-Speaking AI Customer Support Specialist – Night Shift | Lisbon in Lisbon, Portugal. 1259€ x12 with apartment + 200€ Variable. Relocation support included. At a glance Location: Lisbon, Portugal Languages: English Salary: 1259€ x12 with apartment + 200€ Variable Start: 28-09, 05-10, 12-10, 19/10 Relocation: supported — details below Perks worth knowing about Meal Allowance About the role CloserHire is partnering with a leading global customer experience provider to recruit English-speaking AI Customer Support Specialists in Lisbon, Portugal, supporting an innovative international company developing some of the world’s most advanced AI and generative AI technologies. This is a full-time, 40-hour-per-week position on the Night Shift, with working hours scheduled between 22:00 and 07:00, Monday to Sunday. What you'll do Support customers across multiple communication channels Resolve billing, invoicing and account access enquiries Troubleshoot platform and product-related issues Guide customers on using products and features effectively Deliver timely, accurate and high-quality customer support What we're looking for Fluent English, written and spoken Strong interest in AI and new technologies Excellent communication and problem-solving skills Customer-focused and comfortable troubleshooting issues Previous customer service or technical support experience is an advantage Comfortable working in a fast-paced and technology-driven environment Availability to work Night Shifts scheduled between 22:00 and 07:00 Salary 1259€ x12 with apartment + 200€ Variable Benefits Night Shift: working hours scheduled between 22:00 and 07:00 Additional compensation for night work: 25% from 22:00–00:00 and 06:00–07:00, and 50% from 00:00–06:00, subject to the applicable conditions Competitive salary package + performance bonus Meal allowance Holiday and Christmas allowances Private health and dental insurance 22 days of annual leave Comprehensive initial training Professional development and career growth opportunities International working environment in Lisbon Opportunity to work closely with cutting-edge AI technology Relocation support permanent accomodation provided - check project files in drive Notes: !!! Candidates need any type of technical/IT/AI experience !!! Accommodation only available for relocation candidates Night shift 22h to 7h Slight accents are acceptable as long as speech is fully clear and understandable schedules provided 10 days in advance to ensure smooth planning and coordination. Candidates must complete the following test: Why Portugal? Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting. How the process works Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move From application to starting on the ground usually takes around five weeks. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.