English-Speaking AI Customer Support Specialist – Lisbon, Portugal (Ref 2)

A working week in Lisbon, Portugal, in English. 1259€ x12 with apartment + 200€ Variable. A typical day You'll spend most of it on support customers across multiple communication channels, resolve billing, invoicing and account access enquiries, troubleshoot platform and product-related issues, guide customers on using products and features effectively, and deliver timely, accurate and high-quality customer support. Would you fit? We're looking for someone with fluent, english, written and spoken, strong interest in AI and new technologies, excellent communication and problem-solving skills, customer-focused and comfortable troubleshooting issues, previous customer service or technical support experience is an advantage, and comfortable working in a fast-paced and technology-driven environment. The money 1259€ x12 with apartment + 200€ Variable What comes with it Meal Allowance Benefits Night Shift: working hours scheduled between 22:00 and 07:00 Additional compensation for night work: 25% from 22:00–00:00 and 06:00–07:00, and 50% from 00:00–06:00, subject to the applicable conditions Competitive salary package + performance bonus Meal allowance Holiday and Christmas allowances Private health and dental insurance 22 days of annual leave Comprehensive initial training Professional development and career growth opportunities International working environment in Lisbon Opportunity to work closely with cutting-edge AI technology If you're moving for this permanent accomodation provided - check project files in drive Notes: !!! Candidates need any type of technical/IT/AI experience !!! Accommodation only available for relocation candidates Night shift 22h to 7h Slight accents are acceptable as long as speech is fully clear and understandable schedules provided 10 days in advance to ensure smooth planning and coordination. Candidates must complete the following test: Who you'd work for CloserHire is partnering with a leading global customer experience provider to recruit English-speaking AI Customer Support Specialists in Lisbon, Portugal, supporting an innovative international company developing some of the world’s most advanced AI and generative AI technologies. This is a full-time, 40-hour-per-week position on the Night Shift, with working hours scheduled between 22:00 and 07:00, Monday to Sunday. About Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. Applying Send us your CV and we will come back to you either way A relaxed 30-minute conversation to check the role genuinely fits The company's own interview stage Offer and contract — we stay involved through paperwork and arrival CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.