Customer Service (E-Health Platform)(French) – Braga, Portugal (Growing Team)

A working week in Braga, Portugal, in French. €930.00 + complexity bonus of €140 (paid in 11 month) (gross). A typical day You'll spend most of it on A Customer, support / Software, advisor role with a confidential healthcare software provider, supporting healthcare professionals through telephone and email, providing software training and working with Sales, Marketing and Product teams. Focus: Healthcare, software + Customer, support + Telephone, and advisory + Customer. Less often, you'll also training + Email Support, in short: Healthcare, professionals + Software, and support + Training + Phone & Email + Customer Success Monday to Friday: Monday to Friday: 07:00AM - 07:00PM (Rotational shifts). Would you fit? We're looking for someone with Native or fluent in French (C2) with strong written and verbal skills, Fluent in English (minimum B2) to work with internal teams and systems, strong customer service and communication skills, confident telephone and email communication, ability to advise and train customers on software, strong problem-solving skills Customer-focused approach, and ability to work cross-functionally with Sales, Marketing and Product. The money €930.00 + complexity bonus of €140 (paid in 11 month) (gross) What comes with it €2,000 Welcome Bonus Benefits for all waves till 8th of Oct: Welcome Bonus - 2000€ - This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment If you're moving for this Please note that candidates must already be residing in Portugal, as relocation is not offered for this remote position Who you'd work for A Customer Support / Software Advisor role with a confidential healthcare software provider, supporting healthcare professionals through telephone and email, providing software training and working with Sales, Marketing and Product teams. Focus: Healthcare Software + Customer Support + Telephone Advisory + Customer Training + Email Support In short: Healthcare Professionals + Software Support + Training + Phone & Email + Customer Success Monday to Friday: Monday to Friday: 07:00AM About Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. Applying Send us your CV and we will come back to you either way A relaxed 30-minute conversation to check the role genuinely fits The company's own interview stage Offer and contract — we stay involved through paperwork and arrival CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.