B2B English-speaking Customer Specialist – Lisbon, Portugal (Relocation Package)

920€ x 14 — plus 14 Salaries a Year, Private Health Cover, Meal Allowance. B2B English-speaking Customer Specialist in Lisbon, Portugal. What you'll actually take home 920€ x 14 Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home. The perks, in full 14 Salaries a Year Private Health Cover Meal Allowance Paid Training Everything else in the package You also get stable Work, contract: Full-time, office-based position in Lisbon, Portugal, with structured shifts. Comprehensive, training: Fully paid training on payment systems, troubleshooting techniques, and customer support tools. Career Growth, opportunities: Access to internal promotions, career development programs, and specialized training courses. Competitive Benefits, package: Health insurance & wellness programs. Paid time off & holiday allowances. Performance-based incentives. Dynamic Work, and environment: Work with an international team in the fast-growing digital payment industry. The job itself CloserHire is partnering with a leading payment solutions provider to recruit a B2B Customer Support Specialist for their team in Lisbon, Portugal. This is a fantastic opportunity for individuals who enjoy assisting businesses, providing technical support, and optimizing digital payment systems. If you have strong customer service skills, problem-solving abilities, and experience working in a fast-paced environment, this role is for you! Day to day that means business Client, assistance: Provide exceptional B2B customer support via phone, email, and chat, ensuring clients maximize the benefits of the platform. Technical, troubleshooting: Help business owners with technical issues, payment processing concerns, and system optimizations. Account, management & Verification: Identify account holders, verify account information, and ensure regulatory compliance. Compliance & Regulations: Adhere to all regulatory guidelines and internal procedures provided by the company. Customer Experience, and excellence: Engage with clients, ensuring timely resolution of concerns, while maintaining a professional and customer-centric approach. What you need to bring Schedule: Ability to work rotational shifts, including night shifts (24/7 operations) with two rotating days off Proficiency: Fluent in English and proficient in English. Education & Experience: High school diploma (mandatory). Stable job history (not frequent job hopping). Minimum 1 year of experience in customer service with a strong customer-oriented approach. Strong interpersonal and teamwork skills. Ability to multitask in a fast-paced environment. High attention to detail and problem-solving mindset. Experience with automated customer service platforms is a plus. Excellent written and verbal communication skills. Strong organizational and computer skills. Flexibility and adaptability to change. Ability to work independently while following company protocols. Work Language Life in Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. Next steps Send us your CV and we will come back to you either way A relaxed 30-minute conversation to check the role genuinely fits The company's own interview stage Offer and contract — we stay involved through paperwork and arrival Around five weeks from applying to your first day on the ground. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.