Customer Service (E-Health Platform)(French) – Braga, Portugal (Immediate Start)

Still in France? This role is in Braga, Portugal and the move is paid for. €930.00 + complexity bonus of €140 (paid in 11 month) (gross). Where this job is To be clear before you read on: the job is in Braga, Portugal, not in France. You would be relocating. Most people we place have never lived abroad before, and the company covers the parts that usually stop people. What the move covers Please note that candidates must already be residing in Portugal, as relocation is not offered for this remote position What you'll earn in Portugal €930.00 + complexity bonus of €140 (paid in 11 month) (gross) On top of the salary €2,000 Welcome Bonus The role A Customer Support / Software Advisor role with a confidential healthcare software provider, supporting healthcare professionals through telephone and email, providing software training and working with Sales, Marketing and Product teams. Focus: Healthcare Software + Customer Support + Telephone Advisory + Customer Training + Email Support In short: Healthcare Professionals + Software Support + Training + Phone & Email + Customer Success Monday to Friday: Monday to Friday: 07:00AM Day to day that means A Customer, support / Software, advisor role with a confidential healthcare software provider, supporting healthcare professionals through telephone and email, providing software training and working with Sales, Marketing and Product teams. Focus: Healthcare, software + Customer, support + Telephone, advisory + Customer, and training + Email Support. What you need Candidates who live within 50 km of the office are required to collect their equipment in person.Equipment is only shipped to candidates who live more than 50 km away. Kindly ensure that candidates are informed of this requirement in advance, as it may be a deciding factor for them Ability to work cross-functionally with Sales, Marketing and Product Strong problem-solving skills Customer-focused approach Ability to advise and train customers on software Confident telephone and email communication Strong customer service and communication skills Fluent in English (minimum B2) to work with internal teams and systems The rest of the package You also get for all waves till 8th of Oct:, and welcome Bonus - 2000€ - This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment. Living in Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. How the move actually works Apply with your CV — we reply either way A 30-minute call with us, in your own language, to talk the move through honestly Interview with the company Offer, then we handle paperwork, flights and your first weeks in Portugal From applying to your first day on the ground is usually about five weeks. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.