English-Speaking B2B Advertising Support Specialist – Lisbon, Portugal (Ref 3)

A working week in Lisbon, Portugal, in English. 920€ x 14 + 2000€ signing bonus. A typical day You'll spend most of it on handle end-to-end troubleshooting for advertising products via email and chat. Diagnose issues related to campaigns, platform tools, and product features. Drive query resolution by collaborating with internal, and product, Operations & Engineering teams. Provide timely, accurate updates to ensure high customer satisfaction. Identify opportunities to improve the user experience from day one. Ensure service quality by meeting productivity, SLA, and case-handling standards. Educate advertisers on features, best practices, and common issue types. Maintain proactive, professional communication throughout the case journey. Share insights, trends, and feedback to support continuous improvement. Would you fit? We're looking for someone with native or C2 level of English, experience in paid campaign management is mandatory, experience with online campaigns and Digital Marketing, familiarity with social media platforms and a basic understanding of digital advertising, previous experience in a Contact Centre, Service Program, or Advertising, technology company is an advantage, and strong customer service-oriented mindset. The money 920€ x 14 + 2000€ signing bonus Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home. What comes with it €2,000 Welcome Bonus 14 Salaries a Year Private Health Cover Paid Training Benefits Full-time employment with comprehensive, fully paid training. Monday to Sunday | 07:00–19:00 Attractive base salary Relocation support package to help you settle into life in Lisbon Private health insurance and other benefits Opportunity to work for a globally recognized brand and enhance your CV A vibrant and multicultural work environment Modern office in central Lisbon, easily accessible and well-equipped If you're moving for this Bonus – €2,000 This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment Who you'd work for CloserHire is partnering with a global leader in digital advertising solutions to recruit a English-speaking B2B Advertising Support Specialist for their team in Lisbon. In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience. About Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. Applying Send us your CV and we will come back to you either way A relaxed 30-minute conversation to check the role genuinely fits The company's own interview stage Offer and contract — we stay involved through paperwork and arrival CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.