Slovak-Speaking Customer Service Advisor | Sofia, Bulgaria

Location: Sofia, Bulgaria Work Model: On-site Schedule: Monday–Sunday, 10:00–18:00, rotational schedule Working Hours: 8 hours/day Relocation Support: Available About the Role We are looking for a Slovak and English-speaking Solutions Consultant to join an international customer support project in Sofia, Bulgaria. In this role, you will support customers with product-related questions and non-technical troubleshooting through phone, chat, and email , helping them find appropriate solutions and ensuring a positive customer experience. Responsibilities Assist customers via phone, chat, and email. Provide clear and effective solutions to customer inquiries. Support customers with non-technical troubleshooting and product-related questions. Identify customer needs and guide them toward appropriate solutions. Maintain a professional and positive customer experience. Follow internal procedures and service quality standards. Requirements Native Slovak / C1 Fluent level English. Strong communication and problem-solving skills. Comfortable assisting customers through multiple communication channels. Willing to work on-site in Sofia, Bulgaria . Available to work on a rotational schedule from Monday to Sunday. What We Offer Relocation support for eligible candidates. On-site training. International working environment. Support with settling in Sofia for relocating candidates. Interested in joining an international team in Sofia? Apply now with your English CV to shofia.aula@cbtalents.org , and our recruitment team will contact you with further details.