German-Speaking Customer Care Consultant (Mobility – Bucharest, Romania (Ref 3)

Base Salary 7,500 RON (1500-euro )/month (gross) — plus €3,000 Signing Bonus, Flights Covered, Meal Allowance. Customer Care Consultant (Mobility & Payment solutions project) in Romania (remote). What you'll actually take home Base Salary 7,500 RON (1500-euro )/month (gross) We put the figure in the advert on purpose. If it doesn't work for you, you should know that before you spend three interviews finding out. The perks, in full €3,000 Signing Bonus Flights Covered Meal Allowance Everything else in the package You also get performance Bonuses:, after 3 months: up to 500 RON Gross (up to 100 Euro Gross), after 12 months: up to 750 RON Gross (up to 150 Euro Gross), after 24 months: up 1,250 RON Gross, transportation Allowance: 120 RON net/ month (25-euro net), meal Tickets: ~700 RON/month (35 ron x 20 working days) (~140-euro net), and signing Bonus: 3,000 EUR Gross (paid in 6 installments of 500-euro gross x month). The job itself Customer Care Consultant role with a confidential international mobility and payment solutions provider, supporting business clients, drivers, fuel stations and partners across Europe with account, transaction and operational enquiries. Model: Initial on-site training → remote/hybrid possible afterwards (performance dependant & not granted / guaranteed by default!). ADDITIONAL INFO on remote if approved: "And as a Side note, whenever remote is allowed, we have a work from everywhere policy, meaning that Day to day that means customer Care, consultant role with a confidential international mobility and payment solutions provider, supporting business clients, drivers, fuel stations and partners across, europe with account, transaction and operational enquiries. Model: Initial on-site training → remote/hybrid possible afterwards (performance dependant & not granted / guaranteed by default!). ADDITIONAL INFO on remote if approved: "And as a Side note, whenever remote is allowed, we have a work from everywhere policy, meaning that they can go home for some months and work from a different country, and then they need to comeback sooner than 180 days." Location: Bucharest, Romania, languages: German C1/C2 + English C1, salary: 7,500 RON gross + allowances, bonuses and signing/relocation support Start: 21, september ( --> As an alternative, they are willing to consider people for 19th of October but priority, and september batch. Elite the submission date this upcoming. What you need to bring Willing to work rotational shifts Monday–Saturday, 09:00–19:00 Available to start training on 21 September (Training: 4 weeks, starting 21 September) Available for four weeks of on-site training Comfortable working with multiple systems Strong communication and problem-solving skills Customer service experience preferred Preferably located in Bucharest and with legal right to work in Romania Moving there To get you on the ground: relocation support: 500-euro gross x 6 months + transportation coverage (plane tickets, bus, train). Life in Romania Bucharest offers strong pay relative to costs and a large multilingual services sector. Next steps Send us your CV and we will come back to you either way A relaxed 30-minute conversation with us to check the role genuinely fits The company's own interview stage Offer and contract — we stay involved through paperwork and arrival Around five weeks from applying to your first day on the ground. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.