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Dutch-Speaking Customer Support Specialist – Travel – Greece (Travel Platform)

  • Work From Home
  • Full-time

About the position

1500€ x 14 — plus 14 Salaries a Year, Meal Allowance, Paid Training. Dutch-Speaking Customer Support Specialist in Greece (remote). What you'll actually take home 1500€ x 14 Greek contracts pay 14 salaries a year, so the annual total is meaningfully higher than monthly × 12. The perks, in full 14 Salaries a Year Meal Allowance Paid Training Everything else in the package You also get remote position for candidates already living in Greece, relocation package available for candidates moving to Greece, paid 3-week onboarding and training in Athens for relocating candidates, opportunity to work remotely after successfully completing the training period (for relocated employees), competitive remuneration package 25 days of annual leave Meal allowance, friendly, international, and multicultural working environment, career development opportunities and continuous learning, and ongoing coaching, guidance, and the tools to help you reach your full potential. The job itself CloserHire is partnering with a leading global customer experience company to recruit Dutch-speaking Customer Support Specialists for a world-leading online travel platform based in Greece. If you’re passionate about travel and customer service, this is an exciting opportunity to join an international team supporting accommodation partners across Europe. You’ll assist with booking-related inquiries, account management, and platform support while helping deliver an outstanding partner experience. Candidates already living in Greece Day to day that means provide customer support to accommodation partners via phone and other communication channels, assist with booking-related inquiries, room modifications, availability, pricing, and account management, support partners with platform navigation and internal tools, deliver accurate information while resolving customer issues efficiently and professionally, build strong relationships with accommodation partners through excellent customer service, maintain accurate customer records using internal systems, and meet quality and customer satisfaction targets while delivering an exceptional support experience. What you need to bring Currently based in Greece or willing to relocate Ability to work rotating shifts, including mornings, evenings, and weekends Good computer literacy, including Microsoft Office Strong problem-solving abilities and customer-focused mindset Excellent communication and customer service skills Good command of English (B2 level or above) Native-level fluency in Dutch Moving there To get you on the ground: relocation support includes **€300 travel reimbursement and 21 days of accommodation, notes: our client CSG = Customer, and service – Guest. These teams handle guest-facing support (booking issues, cancellations, questions, problem resolution) via phone, email, and chat. It’s high-volume guest support, not hotel/partner support.our client is a global customer-experience outsourcing company providing contact-centre, tech-support, sales, and digital CX services for major brands worldwide. They run large multilingual service operations across 20+ countries. Workking schedule: Mon–Sun, 09 AM - 12 AM (midnight), shift rotation. IMPORTANT: relocators who use company's relocaiton package are now also able to WFH after initial training period & upon securing stabile internet connection at their own place of residence! Training period - 3 weeks. our client. Life in Greece Affordable, sunny, and full of people who moved for the same reason you are considering it. Athens has a large multilingual workforce. Next steps Send us your CV and we will come back to you either way A relaxed 30-minute conversation with us to check the role genuinely fits The company's own interview stage Offer and contract — we stay involved through paperwork and arrival Around five weeks from applying to your first day on the ground. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.

Place of work

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Work From Home
app.general.countries.Greece

About the company

51-200 Personnel Services

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Fair Compensation

Fair pay and attractive terms

Onboarding

A Structured Start from Day One

A supportive team

Mutual Respect and Open Collaboration

Future Outlook

A Secure Job with Growth Opportunities

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