About the position
Main Requirements Fluent Italian Good command of English Strong customer communication skills Customer-oriented mindset Eligible to work in Portugal About the Role We are looking for an Italian-speaking Customer Service professional to join an international project in Lisbon. You will serve as a first point of contact for customers, providing support in Italian and English from an on-site Lisbon office . Key Responsibilities Provide professional customer support Respond to customer inquiries Assist customers as their first point of contact Maintain a positive and service-oriented customer experience What We Offer Performance-based bonus International work environment Structured recruitment and onboarding process Schedule Monday to Friday, including bank holidays, with rotational shifts between 07:30 and 20:00 . Weekends off. Expected start date: 8 October 2026 Apply If you speak Italian and English and are ready to join an international customer service environment in Lisbon, apply now. Prefer to apply by email? You can also send your CV in English directly to masoud.rafiei@cbtalents.org , mentioning the job title in the subject line.
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Fair Compensation
Fair pay and attractive terms
Onboarding
A Structured Start from Day One
A supportive team
Mutual Respect and Open Collaboration
Future Outlook
A Secure Job with Growth Opportunities
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