Hebrew-speaking Customer Delight Specialists – Lisbon, Portugal (Paid Training)

Hebrew-speaking Customer Delight Specialists — Lisbon, Portugal. 1478.16 € with accomodation + SB 1K€ +. Relocation support included. At a glance Location: Lisbon, Portugal Languages: Hebrew Salary: 1478.16 € with accomodation + SB 1K€ + Start: 28/9 or 19/10 or 26/10 or 2/11 or 9/11 Relocation: supported — details below About the role CloserHire is partnering with a leading international company to recruit Hebrew-speaking Customer Support Specialists for a digital advertising support project in Lisbon. In this role, you will provide B2B support to small and medium-sized advertisers, helping customers optimize their campaigns on social media platforms. You will resolve technical issues, guide clients on using advertising tools, and ensure a high-quality customer experience while supporting the growth of their business . What you'll do Support advertisers across multiple channels, including chat, email, and phone Convert most email and chat cases into outbound calls to provide personalized, white-glove support Provide pre- and post-sales assistance for self-service products Assist clients with troubleshooting, reporting bugs, and using platform features effectively Identify trends and solve problems affecting multiple SMB clients Manage multiple tools simultaneously and perform multitasking efficiently Ensure timely resolution of inquiries and maintain high customer satisfaction What we're looking for Native or fluent Hebrew (C1/C2) with good English skills Strong communication and problem-solving skills Customer-focused, empathetic, and professional Comfortable using multiple digital tools and platforms Ability to handle high-volume queries and multitask effectively Previous experience in customer support, technical support, or digital advertising support is a plus Team player with a proactive and adaptable attitude Salary 1478.16 € with accomodation + SB 1K€ + Perks worth knowing about Private Health Cover Meal Allowance Paid Training Benefits Full-time on-site position in Lisbon Rotational shifts, 40 hours/week, Monday to Sunday, 06:00 – 00:00 CEST, including weekends and Portuguese public holidays; compensatory days provided if working on holidays Paid training period of 15 working days, 8 hours/day, covering system usage, product knowledge, and customer handling Professional guidance and structured onboarding International and multicultural work environment Career development opportunities within the digital advertising and customer support sector Health insurance and meal allowance from day one Full support from CloserHire throughout the recruitment and onboarding process Relocation support permanent accomodation provided - check project files in drive. Remote roles need to be residing at most 100kms from Lisbon or Porto office Notes: New Process Steps: 1. Tests: Do not send test links directly. 2. Assessment: After submission, candidates will receive an email directly from TP with access to our new assessment tool. Candidates must complete their test within 48 hours of being uploaded to the portal. 3. Interview Options: Once the test is submitted, candidates can choose between an AI-based interview or a phone interview with a team member. 4. Next Steps: The process continues as usual from this point forward Why Portugal? Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and a large international community in Lisbon and Porto that makes arriving alone much less daunting. EU citizens need no visa — you can start immediately. How the process works Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move From application to starting on the ground usually takes around five weeks. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.