French-Speaking Customer Support Specialist – Sportswear Brand – Sofia, Bulgaria

French-speaking Customer Support Specialist – Sportswear Brand — Sofia, Bulgaria. 1340€. Relocation support included. At a glance Location: Sofia, Bulgaria Languages: French Salary: 1340€ Start: 28/9 Relocation: supported — details below About the role CloserHire is partnering with a leading international company to recruit French-speaking Customer Support Specialists for an international project supporting a leading sportswear brand. In this role, you will provide pre- and post-purchase customer support via email, voice, and chat. You will assist customers with inquiries related to products, orders, and general account questions, ensuring a professional and high-quality customer experience. This is a full-time, on-site position in Sofia, with no What you'll do Handle customer inquiries via email, chat, and voice channels Provide professional support for pre- and post-purchase questions Maintain accurate records of customer interactions and resolutions Ensure timely and courteous responses to customer requests Collaborate with team members to improve service quality and efficiency Follow company policies and procedures while providing customer support What we're looking for Fluent French (C1/C2) both written and spoken Strong communication and problem-solving skills Customer-focused with a professional and empathetic approach Comfortable handling multiple inquiries in a fast-paced environment Previous experience in customer service or contact center environments is a plus Team player with a proactive and reliable attitude Salary 1340€ Bulgaria applies a flat 10% income tax, and living costs in Sofia and Varna run well below Western European levels — the take-home goes considerably further than the headline number suggests. Perks worth knowing about €600 Relocation Bonus Accommodation Provided Private Health Cover Meal Allowance Paid Training Benefits Full-time on-site position in Sofia, 8 hours per day, Monday to Friday (schedule may vary based on business needs) Start date: 29th of June 2026 Paid training and structured onboarding Health insurance and dental package included Co-financed sports card (€12.27/month), meal vouchers (€30.68), and transport allowance (€30.68) Monthly performance bonus available after the third month Opportunity to work in a dynamic international team Full support from CloserHire throughout the recruitment process Relocation support Reimbursement of reasonable travel expenses + Hotel accommodation provided for up to 5 days +Relocation bonus of €600 Notes: Interview Process: 1. Validation with a German-speaking agent (Teams meeting or phone call – 10–15 minutes) 2. Online interview with the Team Leader (30 minutes) 3. Job offer Why Bulgaria? Bulgaria is one of the best-value moves in Europe right now. Sofia and Varna offer city living at a fraction of Western European costs, an established international BPO community, and a flat 10% income tax. How the process works Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move From application to starting on the ground usually takes around five weeks. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.