Spanish & English (C1) Customer Service Representative

Spanish & English(C1) Customer Service Representative Location: Lisbon, Portugal Work Model: On-site Schedule: Monday–Sunday, 07:00–21:00, with 2 rotational days off per week. Willingness to work rotational shifts, including weekends. Start date: 17/10/2026 Provide professional customer support in Spanish and English (C1). Assisting customers with inquiries and resolving issues while delivering a high-quality customer experience. Key Responsibilities: Handle customer inquiries and requests professionally. Resolve customer issues efficiently and accurately. Provide clear information and appropriate solutions. Maintain a strong customer-focused approach. Languages: Communicate effectively with customers in Spanish and English. Requirements: C1 level of English, demonstrated through an English assessment. Fluent in Spanish for customer interactions. Experience: Minimum 1 year of Customer Service experience. Strong communication and customer service skills. Accepted Documents: EU ID, Portuguese Residence Card, Manifestação de Interesse, or qualifying valid/expired Type D work visa documentation with AIMA appointment and NIF.