Advertiser Support Representative (TURKISH & ENGLISH-B1)

Advertiser Support Representative Location: Lisbon, Portugal Work Model: On-site Languages: Turkish & (English-B1) Start date: 02/10/2026 Job Description: Provide customer support to advertisers, helping businesses resolve technical issues, understand advertising tools, and improve their overall advertising experience. Key Responsibilities: Support advertisers via chat, email, and phone. Provide pre- and post-sales assistance. Troubleshoot technical and account-related issues. Guide customers on advertising products, tools, and features. Report bugs and identify recurring issues affecting multiple clients. Support small and medium-sized businesses in achieving their advertising goals. Requirements: Fluent in Turkish and (English-B1). Strong communication and problem-solving skills. Customer service or technical support experience is an advantage. Comfortable working in a fast-paced, multilingual environment. Working Conditions: 17-day training provided. 40 hours per week, Monday–Sunday. Rotational shifts between 06:00–23:00. Documentation: EU Passport OR Portuguese residency permit