German-Speaking Customer Advisor (B2C)

A German-speaking Customer Advisor for an international bank project with the employer, supporting customers via phone and internal systems while delivering high-quality customer experience and issue resolution. Hours: Mon–Sun, rotational shifts between 09:00–23:00 Location: Athens, Greece Language: German + English Work model: Hybrid Start: 31 Aug / 21 Sep Your Profile Native/fluent German, with good command in English Proven customer support or client-facing experience with strong call handling skills Excellent communication, active listening, and customer-focused mindset Comfortable using multiple systems with strong multitasking and time management skills. What Is Offered 50 EUR project bonus 100 EUR welcome bonus for the first 12 months Anniversary bonus: 500 EUR Performance bonus - up to 10%" Private life & health insurance effective from day 1 of employment (including eyecare and dental care) Free use of the corporate gym Daily cash bonus at a global payments network: 3€ net per working day. Relocation Reimbursement of flight ticket (up to 300€) and transportation from airport (up to 50€) 4 weeks paid temporary accommodation Assistance with finding permanent accommodation Administrative support Welcome bonus: 100 euros per month for 12 months + 50 euros Project bonus/month.