French-Speaking Telecom Customer Experience – Athens, Greece

Move to Athens and get paid properly for your French. 1045.72€€ x 14 year. What the job actually involves Day to day you will be act as the first point of contact for customers via phone, email, and chat, handle inquiries related to services, billing, contracts, and general account support, troubleshoot basic technical issues and guide customers step by step toward resolution, clearly explain products, services, and procedures in a customer-friendly way, resolve complaints professionally, ensuring customer satisfaction and first-contact resolution, accurately document all interactions in internal systems, and follow established processes, quality standards, and data protection guidelines. You will also handle contribute to a positive customer experience through empathy, clarity, and professionalism. What you'll earn 1045.72€€ x 14 year Greek contracts pay 14 salaries a year, so the annual total is meaningfully higher than monthly × 12. What's included The package covers full-time position with paid training and onboarding, stable working environment within an international team, competitive compensation package, health and wellbeing benefits, career development and internal growth opportunities, relocation support for candidates moving to Greece, and modern office facilities and a supportive team culture. Who this suits Ability to manage multiple tasks and work in a structured environment Basic computer skills and confidence using digital tools Customer-oriented mindset with a calm and solution-focused approach Strong communication and active listening skills Previous experience in customer service or call center support is an advantage English at B2 level for training and internal communication French (spoken and written) Getting you there To help you make the move: 2 weeks hotel + flight paid + real estate agency support to find place to stay, notes: Candidate needs a couple of documents, most notably a BIRTH CERTIFICATE. Check Onboarding, and info document in shared drive - candidate also needs to do TPGR Specific test, also check in the drive. Living in Greece Affordable, sunny, and full of people who moved for the same reason you are considering it. Athens has a large multilingual workforce. Next steps Send us your CV and we will come back to you either way A relaxed 30-minute conversation with us to check the role genuinely fits The company's own interview stage Offer and contract — we stay involved through paperwork and arrival Expect roughly five weeks between applying and your first day in country. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.