Ticketing Operations Associate - 26090801

Our client is a fast-growing startup revolutionizing live event ticketing. They buy and sell large volumes of tickets, and the automation usually handles everything — but sometimes, fans need a human touch. That’s where you come in. What You’ll Do: Step in when automation fails: locate tickets, find buyer info, and execute transfers manually File and follow up on support cases with Ticketmaster to resolve technical issues Handle calls with marketplaces to solve fulfillment problems Ensure every ticket is delivered on time — no exceptions Your Schedule: Mon–Fri: ET (20-30 hours during working week) Sat–Sun: ET (10-15 hours during weekend evenings) Work 5 days per week Who Thrives Here: Some shifts are calm, others are a rush before tip-off. We want someone who doesn’t just survive the chaos — they thrive in it. Speed, accuracy, and focus under pressure are key. What We’re Looking For: Organized and detail-oriented Dependable and trustworthy Quick and confident with computers Strong English communication skills (written and spoken) Why Join Us: No prior experience required. If you’re sharp, resourceful, and ready to take on fast-paced challenges, you’ll fit right in.