Dutch-speaking Customer Support Specialist – Remote/Hybrid in Portugal

Dutch-speaking Customer Service Professional – Portugal Take your customer service career into the fintech sector. We're looking for Dutch speakers to join an international support environment in Portugal. Remote/Hybrid | Full-Time About the job Assist customers with financial-service enquiries covering banking, payments, cards, investments and account management. Your daily tasks — Communicate with Dutch-speaking customers — Provide accurate answers and solutions — Support payment, card and banking enquiries — Troubleshoot transaction and account-access problems — Escalate cases requiring specialist support Requirements — Dutch C1/C2 or native — mandatory — English minimum B2 — mandatory — EU citizenship and valid EU passport — mandatory — High School Diploma — mandatory — Excellent communication skills — Professional customer-oriented approach — Strong problem-solving skills — Flexibility for rotational schedules Working Schedule 40 hours/week | Monday–Sunday rotations | 24/7 operations Work Arrangement The role begins remotely in Portugal and will move towards a hybrid model in the future. Send your updated CV to apply.