Customer Service - Danish Speaker | Braga, Portugal

An employer in Braga is hiring for a Customer Service role and building out their Danish team. It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied. What you'd be doing: Respond to customer questions across phone, chat, and/or email Flag recurring issues so they can be addressed at the source Resolve issues efficiently without cutting corners on quality Stay calm and clear with customers even when they're frustrated What we're looking for: Comfortable in a fast-moving, customer-facing role Able to stay organized when handling multiple cases at once Clear, professional communication style, written and verbal Reasonably tech-comfortable - happy learning new internal systems Details: Work model: Remote We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch. If this sounds like a fit, go ahead and apply - happy to answer questions along the way.