Dutch-speaking Customer Support Specialist – Remote/Hybrid in Portugal

Build Your Fintech Career in Portugal – Dutch Customer Support If you speak Dutch fluently and enjoy helping customers, this international opportunity in Portugal could be your next professional step. Remote/Hybrid | Full-Time | Portugal Your role You'll assist users with banking services, cards, payments, investments and account management while following established quality and compliance procedures. What you'll do — Support Dutch-speaking customers professionally — Answer questions about banking and payments — Resolve card and transaction issues — Assist with account updates and app access — Escalate specialised cases to internal departments Requirements — Dutch C1/C2 or native — mandatory — English B2+ — mandatory — EU citizenship and valid EU passport — mandatory — High School Diploma — mandatory — Strong communication skills — Customer-focused attitude — Good problem-solving abilities — Availability for rotational schedules Work Conditions — 40 hours per week — Monday–Sunday rotations — 24/7 project operating hours — Remote initially, hybrid in the future Send us your updated CV to join the selection process.