Dutch-Speaking Content Safety & Customer Support Agent

Dutch-Speaking Content Safety & Customer Support Agent Work Model: On-site Location: Athens, Greece Join a team working on projects that help ensure content integrity and improve the safety of AI systems . You'll support users while applying policies carefully and making thoughtful decisions. Key Responsibilities: Provide support via chat, email, and outbound calls . Review and handle content-related cases according to established policies. Make accurate decisions using strong critical-thinking and problem-solving skills. Communicate clearly and professionally with users. Contribute to maintaining safe and trustworthy AI systems. Requirements: Native-level Dutch proficiency (C1) for nuanced policy decisions and effective communication. English B2 minimum , with C1 preferred for training and policy-related tasks. Minimum 1 year of experience in BPO, customer support, content safety, or a similar role. Strong decision-making, critical-thinking, and problem-solving skills. What We Offer: Comprehensive training and ongoing support. Comprehensive well-being support . International and collaborative work environment. Opportunities for professional development. Join our team and help shape safer, more reliable AI systems!