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Technical Support Specialist | Digital Platforms & AI Solutions
- Lisbon
- Full-time
About the position
CloserHire is partnering with a leading global customer experience company to recruit Technical Support Specialists for an international digital platforms project based in Lisbon, Portugal. Your Role: Provide first-line technical support for customers using AI and cloud-based solutions Respond to customer queries and service requests in a timely and professional manner Troubleshoot and resolve standard technical issues using established procedures Your Qualifications: Minimum of 2 years of experience in Technical Support Basic understanding of HTTP, APIs, JSON, and common HTTP status codes Fluent English, both written and spoken The Offer: Office-based role in Lisbon, Portugal Comprehensive onboarding and training program Supportive and multicultural working environment
About the company
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Fair Compensation
Fair pay and attractive terms
Onboarding
A Structured Start from Day One
A supportive team
Mutual Respect and Open Collaboration
Future Outlook
A Secure Job with Growth Opportunities
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