Client Support — Purchasing

We at Acxelsus are on a mission to showcase exceptional Filipino talent globally. Beyond educational credentials and professional experience, we highly prioritize passion, dedication, loyalty, and a proactive attitude towards personal growth. Our foundation is built upon a set of core values - R.I.G.H.T. - representing Reliability, Integrity, Goal-Oriented mindset, Happiness, and Teamwork. These values define our identity and guide our approach to achieving success. If you are passionate about advancing your career, forging genuine connections, and becoming part of a team committed to your success, join us! About the Job Our esteemed client, a dynamic organization in the operations space, is looking for a Client Support — Purchasing . You will assist Purchasers with monitoring and tracking orders as well as maintaining good relationships with suppliers, ensuring timely and cost-effective procurement of supplies and equipment based on the organization's needs. Key Responsibilities Inbox Management: Manage the Domestic Purchasing inbox, ensuring timely response and proper routing of all purchase-related inquiries. Internal Coordination: Coordinate with internal departments regarding Purchase Order ETAs, pricing changes, and other procurement concerns. Supplier Liaison: Liaise with suppliers to confirm PO ETAs and conduct consistent follow-ups to ensure on-time delivery. PO Tracking: Maintain and update the Domestic PO Tracker, ensuring accurate visibility of PO statuses and delivery timelines. Documentation Support: Collect and consolidate Proof of Delivery (POD), tracking information, and invoices to support warehouse receipt processing. Issue Resolution: Coordinate with suppliers regarding damaged, short, or incorrect goods received and facilitate requests for credit notes or replacements. PO Collection: Request and coordinate Purchase Order collections with internal teams as required. Ticket Management: Manage purchasing tickets related to domestic PO ETAs and ensure timely resolution of issues. System Updates: Process system pricing and quantity updates for approved variances. SAP Setup: Set up down payment requirements in SAP for applicable purchase orders. Outbound Calls: Handle outbound calls to suppliers for immediate resolutions (TBC). Daily Tasks: Perform other tasks as assigned by the team to support procurement and operational requirements. Qualifications Education: Relevant academic qualifications or equivalent experience. Experience: At least 3 years of experience in purchasing. Technical Skills: In-depth knowledge of inventory and supply chain management; proficiency in MS Office and other related software. Soft Skills: Excellent communication skills, strong critical thinking and negotiation skills, and an organized, systematic approach to work. Language: Excellent verbal and written English communication skills. What We Offer Here at Acxelsus, our people come first. We offer total compensation to ensure our team experience overall wellness and has the financial resources and support they need. Market competitive salary and allowances Health & group life Insurance Fixed weekends off; Dayshift schedule Opportunity for Hybrid Setup Paid time off and birthday leave Learning & development Employee recognition Work-life balance Diverse and positive work environment Ready to experience the #AcxelsusAdvantage? Join our team today!