Branch Manager

Branch Manager – Freight Forwarding & Logistics Overview Lead all branch operations for a global freight forwarder specializing in air, ocean, multimodal, and contract logistics. Drive revenue growth, operational excellence, and customer satisfaction in a high-volume, time-critical environment (strong focus on electronics, semiconductors, and Asia-Pac trade lanes). Key Responsibilities Own full P&L: revenue targets, cost control, margin improvement, and profitability. Lead, coach, and develop sales, operations, and customer service teams. Build and expand customer relationships; identify new business opportunities. Oversee daily freight operations (air/ocean booking, documentation, customs, warehouse coordination). Ensure compliance with trade regulations, safety, and company SOPs. Monitor KPIs (on-time performance, claims, productivity) and drive continuous improvement. Collaborate with regional and global teams on capacity, pricing, and service delivery. Manage local vendor and carrier relationships. Requirements 7+ years logistics/freight forwarding experience, including 3+ years in branch or operations management. Proven track record growing sales and managing P&L. Strong knowledge of air and ocean freight, Incoterms, and customs. Excellent leadership, communication, and problem-solving skills. Bachelor's degree preferred.