About the position
Portugese & English Customer Support Representative Looking for an exciting international opportunity? Join a global customer support team and build your career in a dynamic, multicultural environment while making a positive impact through exceptional customer service. Location: Athens, Greece Work Model: On-site Why Join This Opportunity? Competitive salary and attractive benefits Comprehensive training and onboarding Career growth and development opportunities International and multicultural work environment Supportive team culture Opportunity to develop valuable customer service skills Key Responsibilities Provide customer support via chat, email, and phone in Portuguese. Assist users with account settings, content-related inquiries, and refund requests. Troubleshoot technical issues and resolve customer concerns efficiently. Review flagged content to ensure compliance with community standards. Identify issues such as phishing, spam, and malware. Deliver an outstanding customer experience while maintaining high-quality service. Requirements Portuguese (C1 or native) and English (C1). Strong written communication skills. Good critical thinking and decision-making abilities. Comfortable working in a fast-paced environment. Basic PC skills and typing speed of at least 25 WPM with 85% accuracy. Previous customer support experience is a plus but not required. Must have valid work authorization in Greece Interested? We'd love to hear from you! Send your updated CV to: valencia.li@cbtalents.org
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Fair pay and attractive terms
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Mutual Respect and Open Collaboration
Future Outlook
A Secure Job with Growth Opportunities
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