Senior Operation Engineer - Automotive Sector

Department: Operation Location: Giza, Egypt Key Responsibilities: - Oversee daily operations to ensure efficient workflow and service delivery. - Monitor operational performance and implement continuous improvement initiatives. - Coordinate with Aftersales, Service Centers, Spare Parts, Logistics, and Technical teams to ensure smooth operations. - Analyze operational data and prepare performance reports and KPIs. - Develop and implement standard operating procedures (SOPs) to enhance operational efficiency. - Identify operational issues, conduct root cause analysis, and implement corrective actions. - Ensure compliance with company policies, safety regulations, and quality standards. - Support project implementation and process optimization initiatives. - Collaborate with suppliers, dealers, and internal stakeholders to improve operational performance. - Monitor resource utilization and recommend cost-saving opportunities. - Participate in planning manpower, equipment, and operational resources. - Provide operational guidance to field teams when required. - Mentor junior engineers and support their professional development. Qualifications: - Bachelor's degree in Mechanical Engineering, Automotive Engineering, Industrial Engineering, or a related field. - 3+ years of experience in automotive operations, service operations, or technical operations. - Strong knowledge of automotive service processes and operations management. - Experience in process improvement and KPI management. - Excellent analytical and problem-solving skills. - Very good command of English (written and spoken). - Proficiency in Microsoft Office, especially Excel and PowerPoint. - Experience with ERP systems (SAP, Oracle, or similar) is a plus.