Systems Manager – Infrastructure & Compliance

1. Client Description Our client is a premier, diversified corporate entity operating a prominent multi-property hospitality portfolio across Papua New Guinea. Combining world-class operational standards with a strong commitment to local excellence, the organization delivers high-quality accommodation, food & beverage, and conferencing services. Backed by a robust centralized enterprise network, the business continues to drive digital transformation, operational efficiency, and scalable technology solutions across all its hospitality properties. 2. Scope The Systems Manager – Infrastructure & Compliance is responsible for the overall governance, design, implementation, and lifecycle management of core hospitality platforms across the business portfolio. Role Purpose: Ensure operational systems are deployed according to enterprise standards, seamlessly integrated with core infrastructure, and maintained in a secure, compliant, and scalable environment. Position Level: Middle Management / Seasoned Professional. Function: Centralized Services – Hospitality Division. Line Manager: Head of Hospitality. Key Interface: Acts as the primary bridge between Hospitality Operations and the Central IT/Computer Services Division to ensure system architecture supports multi-property performance. Focus Area: Focuses on system engineering, governance, and project implementation, while day-to-day operational system usage remains within property operations. 3. Key Responsibilities Systems Strategy & Implementation Lead the implementation, proper configuration, and integration of core hospitality platforms (including PMS, POS, and operational systems). Develop and roll out standardized system deployment frameworks across all properties. Oversee major system upgrades, migrations, and tech alignment with operational requirements. Vendor & Project Management Manage hospitality system vendors, coordinate implementation partners, and monitor service delivery. Support capital technology projects, ensuring technical outcomes meet defined business requirements. Systems Governance & Standards Establish and maintain system governance frameworks in line with enterprise IT architecture. Maintain system architecture documentation, lifecycle planning, and technology risk management practices. Compliance & Security Alignment Ensure operational platforms comply with corporate cybersecurity standards and regulatory requirements. Maintain continuous audit readiness across all system environments. Partner with Central IT to mitigate security risks and ensure third-party vendors meet strict security protocols. Continuous Improvement & Optimization Identify ongoing opportunities to enhance system performance, platform integration, and scalability. Drive automation and innovation initiatives to streamline operations. 4. Qualifications & Experiences Education & Certifications Degree: Bachelor’s Degree in Information Systems, Computer Science, or a related discipline. Relevant Experience Seniority: 8–10 years of proven experience managing enterprise systems. Multi-Site Rollouts: Demonstrated experience with multi-property or multi-site system implementations. Vendor & Integration: Track record of managing technology vendors and orchestrating complex system integrations. Domain Focus: Exposure to hospitality platforms (or supporting/implementing technologies such as Microsoft Dynamics 365, Shiji, PMS/POS, or similar enterprise hospitality tools). Technical & Functional Competencies Enterprise Systems Implementation & Systems Architecture Infrastructure Coordination & Systems Governance Vendor & Project Delivery Management Integration Management & Cybersecurity Compliance Behavioral Competencies Strategic Mindset & Decision Quality Managing Complexity & Drives Results Ensures Accountability, Collaborates, Plans & Aligns Effective Communication across cross-functional teams Join us at Easy Skill Easy Skill is changing the way we work. We supercharge teams around the world and transform people into a competitive advantage. With the right people power, anything is possible. We align technical project needs with the world's best talent. We've completed over 584 assignments to date and counting. We connect the right people, skills, and knowledge with the right projects to shape a better future. Joining the Easy Skill crew is signing up for the adventure of a lifetime. We help our candidates realize their career ambitions and transcend borders. We serve global leaders across a variety of industries such as mining, energy, construction, oil and gas, industrial, and defense sectors. We’re looking for our next #perfectmatch to build a brighter future. Are you ready?