Remote in Bulgaria - German speaking Client Solutions Consultant

Job brief Join our team as a Client Solutions Consultant, where you will leverage your German and English language skills to provide exceptional solutions to clients. This remote role offers the opportunity to contribute to a dynamic team while working from Sofia. Responsibilities * Provide professional customer support in German and English * Assist customers with logistics and delivery-related inquiries * Investigate issues concerning missing, delayed, or undelivered shipments * Provide clear information and appropriate solutions * Ensure a positive customer experience Requirements * German: fluent/C2 level * English: good working level * Strong communication and customer service skills * Comfortable working with customer inquiries and problem-solving * Eligible to work in Bulgaria Working Conditions * Location: Sofia, Bulgaria * Work model: Remote * Training: On-site * Training duration: 3 weeks * Working schedule: Monday–Saturday, between 08:00–21:00 * Salary: €1,535 gross/month * Relocation support: No Starting date: 18 September 2026