Operations Specialist

Operations Specialist – Key Requirements Qualification : Minimum bachelor's degree in information technology Certifications: Preferred Security ISO Certification, ITIL Certification. Experience : Minimum 8+ Years Experience same Filed. Security Standards & Audits: Knowledge of ISO security standards, security audits, and compliance requirements. Cybersecurity: Strong understanding of cybersecurity principles, threat modelling, vulnerability management, and security best practices. Incident & Problem Management: Experience handling security/production incidents, RCA, problem management, and corrective actions. Risk Assessment: Ability to identify and assess physical, cybersecurity, infrastructure, and operational risks. Infrastructure & Containers: Hands-on experience with Linux, Docker, OpenShift/Kubernetes, and production environments. Monitoring & Observability: Experience with application/infrastructure monitoring, alerting, dashboards, logs, performance monitoring, and proactive issue detection. Network & WAF Security: Good understanding of network security and WAF administration, with experience coordinating with network/security teams. High Availability & DR: Understanding of HA, backup, disaster recovery, business continuity, and resiliency testing. IT Operations & ITSM: Experience in operational support, SLA management, service availability, incident/change/problem management, and RFC processes. Change & Release Management: Experience planning, implementing, and validating production changes with minimum service impact. Troubleshooting & Performance: Strong troubleshooting, performance analysis, capacity management, and production issue resolution skills. Automation: Knowledge of automation and scripting using tools such as Ansible, Shell scripting, or similar technologies. Vulnerability & Patch Management: Experience with security patching, vulnerability remediation, system hardening, and compliance. Documentation & Coordination: Ability to maintain SOPs/runbooks and coordinate effectively with application, infrastructure, network, security, and vendor teams. AI & Continuous Improvement: Good understanding of AI technologies and their application in monitoring, automation, incident prediction, and operational improvement.