Remote Dutch-Speaking Junior Customer Support

Dutch-Speaking Customer Support Specialist About the Role We are looking for a Dutch-speaking Customer Support Specialist to join an international support team based in Athens. In this role, you will assist customers via phone, email, and chat, providing high-quality support, resolving inquiries, and ensuring customer satisfaction. This is a great opportunity to build a career in a multicultural environment with full training and long-term development prospects. Key Responsibilities Provide support and guidance to customers in Dutch and English Handle inquiries through email, chat, and phone Identify and resolve customer issues effectively Maintain accurate customer records and documentation Deliver a professional and friendly service experience Collaborate with internal departments when needed Requirements Native or fluent Dutch Good command of English Excellent communication and problem-solving skills Customer-oriented mindset Ability to work rotational schedules including weekends Benefits 14 salaries per year (12 monthly + Easter bonus + Summer/Christmas split bonus) Private Health & Life Insurance Performance bonus (according to project policy) Full, paid training provided Opportunities for internal growth and career development Supportive multicultural working environment Contract & Work Model Permanent contract 40h per week (8h/day, 5 days/week)