Dutch-speaking Customer Support Specialist – Remote/Hybrid in Portugal

Dutch Customer Support Specialist | Remote/Hybrid Portugal Take the next step in your career with an international customer support opportunity in Portugal. Full-Time | Remote/Hybrid About the job You'll assist Dutch-speaking customers of a European fintech platform with questions concerning banking, payments, cards, investments and account management. What you'll be doing — Provide clear and accurate customer assistance — Handle payment and card enquiries — Support users with investments and account questions — Troubleshoot transactions and app-access issues — Forward complex cases to the relevant teams Requirements — Dutch C1/C2 or native level — required — English minimum B2 — required — EU citizenship and valid EU passport — required — High School Diploma — required — Excellent communication skills — Customer-oriented mindset — Strong problem-solving abilities — Availability for rotational shifts Work Schedule — 40 hours per week — Rotating shifts Monday–Sunday — Project operates 24/7 Work Arrangement Remote work in Portugal with an expected future transition to hybrid. Send your updated CV to apply.