IT Engineer - Japanese Bilingual

1. Title of Job Engineer, Professional Services 2. Description of Responsibilities Configure internal-office server, PC, network, telephony hardware, and software for customers. Perform on-site installation of server, PC, network, telephony hardware, and software for customers. Perform troubleshooting for remote & on-site server, PC, network, telephony hardware, and software for customers. Provide supports of server, PC, network, telephony hardware, and software administration to customers. Perform installation and troubleshooting at site. (Required business trip.) Compose and issues work records and project records of installation and configuration for each customer. Report and archive actual solution and countermeasure of troubleshooting for future reference. Report the status of each project and troubleshooting progress to your team/project leader. Perform product research and market trend analysis as requested by your team leader. Draft proposal and/or quotation for customers as requested by your team leader. Control projects, vendors and sub-contractors for delivery and completion of projects on time. Maintain the following latest standards of technologies to provide appropriate IT-solutions to meet the customer's requirement. Must be native level in Japanese, Fluent in English. Microsoft, Citirx, VMware and other major software vendor's product. Cisco, Fortinet, Palo Alto and other major network vendor's devices. Unix/Linux, Windows server operation and maintenance. Security software and solutions for servers and PCs. Local and Wide Area Network technologies. Virtualization and storage technologies. 3. Reporting This position reports to Manager, department of Professional Services. Others will be designated by President & CEO if necessary.