Dutch-speaking Customer Support Specialist – Remote/Hybrid in Portugal

Fluent in Dutch? Build Your Career in Portugal! An international customer support opportunity is available for Dutch speakers interested in working within the fintech and digital banking sector. Portugal | Remote/Hybrid | Full-Time The role Support customers with everyday questions involving payments, cards, banking, investments and account management while delivering accurate and professional service. What you'll do — Communicate with Dutch-speaking customers — Provide information about financial products and services — Resolve payment, card and transaction enquiries — Troubleshoot account and app-access problems — Escalate cases requiring specialised assistance What we're looking for — Dutch C1/C2 or native level — mandatory — English B2 or higher — mandatory — EU citizenship and valid EU passport — mandatory — High School Diploma — mandatory — Customer-focused mindset — Strong communication skills — Good problem-solving abilities — Availability for rotating shifts Working Hours — Full-time: 40 hours/week — Rotational Monday–Sunday schedule — 24/7 operating environment Work Setup Start remotely in Portugal, with a future move to a hybrid working model. Interested? Send us your updated CV to apply.