Customer Service Representative (Dutch)

an online travel platform = Customer Service – Guest. These teams handle guest-facing support (booking issues, cancellations, questions, problem resolution) via phone, email, and chat. It’s high-volume guest support, not hotel/partner support.the employer is a global customer-experience outsourcing company providing contact-centre, tech-support, sales, and digital CX services for major brands worldwide. They run large multilingual service operations across 20+ countries. Workking schedule: Mon–Sun, 09 AM - 12 AM (midnight), shift rotation. IMPORTANT: relocators who use company's relocaiton package are now also able to WFH after initial training period & upon securing stabile internet connection at their own place of residence! Training period - 3 weeks. Location: Athens (possibility of WFH after traiining period), Greece Language: Dutch + English Work model: On-site Start: Training groups available every Friday (if group assembled) Your Profile Native or fluent Dutch (C1/C2) and good English (B2+) Customer-facing experience (customer service, hospitality, retail, or similar) Excellent communication skills and positive, service-oriented attitude Good computer literacy and ability to learn CRM tools quickly Willingness to work in shifts (including weekends if required). What Is Offered 50 EUR meal allowance Performance bonus (4-11% after training period) Extra payment and Sunday & public holidays work as well shifts extending after 10 PM! Relocation 300 EUR reimbursement travel reimbursement 21 day accommodation.