IT Support Technician - Melsungen Germany

Location: Melsungen, Germany. Start date: October 1st, 2025. Work pattern: 5 days a week onsite. Contract: Long-term on an on-going basis Skills and Qualifications Required: Over 24 months of work experience. Advanced knowledge in computer hardware, software applications, and Microsoft OS. Proficient in printer hardware, networking, wireless and VPN configurations, ticketing software, Microsoft Office & Office 365, PC/Laptop hardware and peripherals, including printers, and mobile devices. Familiarity with Active Directory, Exchange, Apple OS, network and server hardware. Relevant IT certifications: A+ Certification, OEM certifications (Dell, HP, Lenovo, Lexmark, IBM), CompTIA A+, MCITP, MOS. Strong customer service skills, problem resolution, and ability to adhere to documented processes. Language Requirement: Fluency in German/Deutsche (B2) and English (written and verbal). Equipment Provided: Systems and equipment, including a PC and phone. Ensure identified candidates can present to customer staff, monitor daily service activity effectively, and maintain high levels of service delivery.