Dutch-speaking Customer Support Specialist – Remote/Hybrid in Portugal

Dutch-speaking Customer Support Expert – Remote/Hybrid in Portugal Ready for an international career move? Join a professional customer support environment in Portugal and work with users of a leading European fintech and online banking platform. Portugal | Full-Time | Remote/Hybrid About the role You will help Dutch-speaking customers with banking services, payments, cards, investments and account management. What you'll do — Provide professional customer assistance — Answer questions about banking, payments and cards — Support investment and account-related enquiries — Troubleshoot transactions and app-access problems — Escalate complex cases to specialised teams Requirements — Dutch C1/C2 or native level — mandatory — English B2 level or higher — mandatory — EU citizenship and valid EU passport — mandatory — High School Diploma — mandatory — Strong communication skills — Excellent customer orientation — Good problem-solving abilities — Flexibility for rotational schedules Work Schedule — Full-time, 40 hours per week — Rotational schedule Monday–Sunday — 24/7 project operating hours Work Arrangement — Currently remote within Portugal — Future transition to hybrid work — Portuguese employment contract — 22 days of annual leave How to apply If you meet the requirements and are interested in this opportunity, send us your updated CV to apply.