German Customer Advisor – Hybrid Role (Romania)

Are you fluent in German and looking for a stable, high-paying career with a predictable schedule? Join our team in Bucharest (District 4) and enjoy competitive net pay, weekend-free work, and a flexible hybrid setup! Key Compensation & Perks Guaranteed Take-Home Pay: 5,969 RON Net/month (5,569 RON base + 400 RON work-setup allowance) Meal Vouchers: 25 RON per worked day (loaded monthly via Pluxee Card) Extra Earnings: Earn monthly and quarterly bonuses based on performance, CSAT quality, and upselling opportunities Rare Overtime: Weekend work is exceptionally rare; any overtime carries a 25% premium rate Work Schedule & Setup Schedule: Fixed Monday to Friday | 09:00–18:00 (No weekend shifts!) Hybrid Balance: 3 days on-site (Mon–Wed) at our District 4 office | 2 days Work From Home (Thu–Fri) Paid Training: 1 week of fully paid onboarding (Mon–Fri, 10:00–17:00) Contract: Full-Time, Permanent Contract What We Are Looking For Language Skills: Advanced/C1–C2 German (written & spoken) and B2 English for internal team communications Location: Must be locally based and able to commute to our District 4 Bucharest office 3 days a week Customer Care: Experience or strong aptitude in handling phone, email, and live-chat interactions Skills: Proactive, empathetic, and solution-oriented with solid computer literacy (MS Office, CRM tools) Growth Mindset: Comfort with helping customers, documenting interactions, and cross-selling relevant solutions Why You'll Love Working With Us Predictable Hours: Free up your weekends every single week Multiple Start Dates: Choose a onboarding date that fits your current notice period Clear Incentives: Transparency in earnings with transparent performance and sales bonuses Ready to apply? Submit your resume today to secure your interview for our upcoming start dates!