Dutch-speaking Customer Support Specialist – Remote/Hybrid in Portugal

Dutch Customer Support – International Fintech Project in Portugal Ready for a new professional experience? Join a customer support operation in Portugal and assist customers using a major European financial technology platform. Remote/Hybrid | Full-Time About the role Provide Dutch-language assistance for banking, payment, card, investment and account-management enquiries. Key responsibilities — Support customers across multiple channels — Provide clear information and solutions — Resolve common payment and transaction problems — Assist with account access and updates — Transfer complex cases to specialist departments Requirements — Dutch C1/C2 or native — required — English B2 or higher — required — EU citizenship + valid EU passport — required — High School Diploma — required — Strong communication abilities — Customer-oriented approach — Good analytical and problem-solving skills — Rotational schedule availability Working Conditions — Full-time, 40 hours per week — Monday–Sunday rotational shifts — 24/7 project environment — Remote initially, hybrid in the future — Based in Portugal Interested? Send us your updated CV.