About the position
IT Support Technician (On-Call) – Morocco We are looking for an experienced IT Support Technician based in Morocco to join our global team on an on-call basis. Key Responsibilities: Provide onsite IT support and break/fix services Troubleshoot hardware, software, and networking issues Install, configure, and replace desktops, laptops, printers, and peripherals Support end-user devices and operating systems Escalate complex technical issues when required Deliver excellent customer service while meeting SLA requirements Requirements: Experience in onsite IT support or desktop support Strong hardware and software troubleshooting skills Knowledge of Windows operating systems and Microsoft Office Basic networking knowledge (TCP/IP, LAN/WAN, Wi-Fi) Excellent communication and problem-solving skills Must be based in Morocco Availability for on-call assignments
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Future Outlook
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