Medical Support Assistant

Job Title: Medical Support Assistant (MSA) Location: Hampton VA Medical Center & Hampton Roads VA Clinics – Hampton, VA Employment Type: Full-Time Schedule: Monday–Friday 8-hour shifts Available schedules: 7:00 AM – 3:30 PM 7:30 AM – 4:00 PM 8:00 AM – 4:30 PM No weekends or on-call. Job Summary ASA Healthcare Staffing is seeking professional Medical Support Assistants to support the Hampton VA Healthcare System. This position provides administrative and patient support services within VA outpatient clinics, patient call centers, and administrative departments. Responsibilities Schedule, cancel, and reschedule patient appointments Answer phones and provide excellent customer service Register and greet Veterans Maintain accurate electronic medical records Scan medical documents into the EMR Process consults and referrals Coordinate community care appointments Support eligibility, enrollment, and travel reimbursement functions Perform general administrative and clerical duties Minimum Qualifications U.S. Citizen High school diploma or equivalent (additional education may substitute for experience) At least 6 months of clerical, administrative, customer service, or medical office experience Typing speed of approximately 40 WPM Strong computer skills Excellent communication and customer service skills Ability to obtain a VA background investigation, fingerprinting, and security clearance Preferred Medical office or healthcare administrative experience Experience with EMR systems VA or hospital scheduling experience Benefits Monday–Friday schedule Federal holidays observed Opportunity to support our nation's Veterans Potential telework opportunities if authorized by the VA and position requirements Apply today at www.asahealthcarestaffing.com to join ASA Healthcare Staffing and make a difference serving America's Veterans.