People & Operations Partner (part-time)

About the position

About us We are a boutique IT recruitment agency with office in Warsaw. We help startups, scale-ups, and enterprises in Europe and the U.S. hire top tech talent. Our model is premium, personal, and global. Clients trust us because we deliver results and build long-term partnerships. Our team is small but powerful: a Managing Partner (client management & growth), an Account Manager, and experienced Recruiters and Sourcers. We now need a People & Operations Partner to make sure our team runs as smoothly inside as we deliver outside. This is a part-time role (approximately 20 hours per week, with potential to grow) . You'll be the person building structure, improving morale, and making sure our recruiters and sourcers are set up for success. What you will do: Scaling the team: find, interview, and hire the right recruiters and sourcers into our team. Contracts & onboarding/offboarding : own contracts, onboarding flows, and exit processes. Regular check-ins & performance support : run check-ins with new hires (after 2 days, 1 week, 2 weeks, 1 month). Hold 1:1s for feedback, growth, and engagement. Performance & KPIs: Develop fair, clear KPIs for recruiters and sourcers. Track results and prepare simple reports/presentations. Structuring and documenting processes: formalizing what already works, rebuilding what doesn’t, and creating clear, practical playbooks (onboarding, performance, operations) from scratch where needed. Brand & recognition: Research and apply for industry awards (e.g., “Top Recruitment Firms,” “Best IT Contracting Company”). Requirements: 2–6 years of experience in HR/People Ops (generalist, talent partner role). Experience in a recruitment agency or a fast-paced, client-centric business — understanding how recruiters work, what drives them, and how to support them is essential. Hands-on experience hiring recruiters, sourcers, or other high-performance roles — you know what to look for beyond the CV Proven ability to design or refine KPIs and compensation structures that are both motivating for the team and sustainable for the business Experience building processes from scratch or near zero Background in IT recruitment or a solid understanding of the European tech market, tech roles, and stacks — since you will be working closely with IT recruiters and sourcers, being familiar with their world is a big plus Strong organizational and communication skills, with the ability to balance structure with flexibility Fluency in English and Russian Advantages of working with us: A part-time, flexible role with direct impact. The chance to shape how the company grows from the inside. Work closely with leadership and have a voice in strategic decisions. A boutique, international environment — premium clients, niche tech focus. A team that values both professionalism and personality.

Place of work