French-Speaking Customer Support Specialist*

About the position

French-Speaking Customer Support Specialist Location: Porto, Portugal Work Type: On-site Job Description We are looking for a French-speaking Customer Support Specialist to join a dynamic team in Porto within the telecommunications sector . In this role, you will assist customers with their inquiries and provide high-quality support while ensuring a positive customer experience. Responsibilities Provide customer support via phone, email, or chat Assist customers with inquiries related to telecom services and products Resolve issues efficiently and professionally Maintain accurate records of customer interactions Ensure a high level of customer satisfaction Requirements Fluent French Good level of English or French CV accepted Strong communication and problem-solving skills Customer-oriented mindset Candidates must be located within 30 km of Porto Working Hours Monday – Saturday 07:00 – 19:00 (shift-based schedule) Salary & Benefits 1020€ gross base salary (paid over 14 months) Guaranteed bonus of 100€ gross for the first 3 months (or higher depending on targets) Meal allowance: 9.60€ per day (net, meal card) Public transport reimbursement up to 40€ per month Welcome bonus: 150€ gross paid in the 4th month

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