Danish-Speaking Customer Support Agent

About the position

Job Overview We are looking for enthusiastic Danish-speaking Customer Support Agents to join an international customer service team. In this role, you will support customers by assisting with inquiries, providing helpful information, and ensuring a positive service experience. You will communicate with customers through different channels while working in a dynamic and multicultural environment. Key Responsibilities Provide friendly and professional support to customers through various communication channels. Assist customers with general account or service-related inquiries. Help resolve customer concerns by offering clear information and solutions. Ensure a positive customer experience by responding in a timely and helpful manner. Escalate more complex issues when necessary. Maintain accurate records of customer interactions. Follow company guidelines and quality standards while delivering support. Requirements Fluency in Danish (C1 level or near-native proficiency). Good English communication skills (B2 level) for internal communication and training. Strong written communication skills for handling messages and emails. Basic computer skills and the ability to work with multiple systems. Customer-oriented mindset with good problem-solving abilities. Previous customer service experience is a plus but not required. What You Can Expect Structured onboarding and training program. Opportunities for learning and professional growth. Supportive and multicultural working environment. Experience working in an international company.

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